To Credit or Debit a client, take the following steps;
  • Select service
  • Click on the “view clients subscribed to service” button and the grid that contains clients details will come up.
  • Click on the more button at the right hand side of the grid
  • A message box with the client information will pop up, on the message box, click on the manage transaction button
  • The next page will show the clients balance on the right hand side of the page.
If the background is , it means that the clients still have enough balance or if the background is orange, it means the clients balance is low but if the background is red, it means the client’s balance is negative.
To credit or debit clients
  • Select transaction type
  • Select transaction direction
  • Enter amount
  • Enter transaction note
  • Click on the “Post” button
  • Once the transaction has been posted successfully, click on the done button to return back to the first step
 

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